Targeted Case Management (TCM)


Targeted Case Management (TCM) services facilitate and support access to care.  The services are designed to meet the needs of adults with severe and persistent mental illness as well as children, adolescents and families of children and adolescents with serious emotional disorders.  Unlike direct treatment, TCM facilitates service access, then supports adherence with treatment plans.  The primary focus is on mental health and substance abuse services.  Incorporation of management of illnesses outside of the behavioral health sphere can be an important element in TCM, in part bcause of recent recognition relative to the growing acceptance of the importance of non-behavioral health care.


Standard components of TCM include:

  • Assessment
  • Service Plan Development
  • Referrals and Linkage
  • Advocacy
  • Crisis response planning
  • Monitoring and evaluation

Standard outcomes of TCM include:

  • Ability to independently access behavioral health treatment, medical, educational, social, developmental, and other supportive services.
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